Kun Sutthipong, Managing Director

On this front, Digital Dialogue (DDLG), an AI and Big Data Analytics solution and services provider based out of Thailand, is empowering clients with information management, and chatbots that are unique to the various spectrums of government services. Commenting on the service structure of the company, Kun Sutthipong, Managing Director at Digital Dialogue, says, “Our AI and NLP solution will be a major innovation that drives insight attraction from existing data. This will benefit our clients to have more lucidity while making decisions based on the available information.” In addition, DDLG also focuses on PDPA Legislation that revolves around the Personal Data Protection and Privacy Act that has been enacted in Thailand in accordance to the GDPR guideline from EU regulations.

DDLG’s immersive experience in data governance and management allows them to aid clients in understanding the life-cycle of the entire processes that need to be performed in accordance with the new Privacy Protection Law. “Ourclients benefit from an infrastructure layer that helps them to benefit through data collection while using or deploying our solutions,” explains Sutthipong. “We combine data management and NLP into our AI solutions and our in-depth knowledge allows us to understand and complete digital transformations especially within the government area,” he further elucidates.

One defining moment for DDLG was when a government client in the education industry approached them to design and develop a platform that would allow for the safe storage and distribution of ebooks to schools across the country. The members of the city council also required a system that would allow easy and controlled access to the National E-library that houses the nation’s educational digital content.