Gito Wahyudi, CEO
The COVID-19 outbreak has undeniably pushed the world toward a new reality. Now, we work from home, meet our friends and families virtually, and even carry out essential services online. And the domino effect of this digitalized lifestyle is now pushing many antiquated organizations also to translate their workflows into a virtual realm.
Classic exemplars of this digitalization wave are the many state and local government agencies that are now re-examining how they interact with their citizens using digital tools and keep their respective jurisdictions functioning in this unprecedented time. And while the technologically-advanced countries are staying ahead in these endeavors, their successes in implementing e-governance are inspiring many other countries to follow suit.
In this regard, Southeast Asian countries, particularly, are quickly picking up the pace of digitalization. Many local Southeast Asian governments are now digitalizing their workflows to streamline their interaction with the citizens. And the company that is relentlessly helping these government entities in their digital makeover endeavor is Cartenz Group.
Hyper-focused on streamlining the local taxation processes, Cartenz Group serves as the technology partner for over 100 local governments, equipping them with integrated e-governance solutions. “Our core mission is to help governments serve their citizens better,” states Gito Wahyudi, CEO of Cartenz Group. At the same time, the company also assists more than 6000 local businesses in their tax monitoring processes.
“Making Governments More Accountable, More Efficient, and More Transparent…”
To this end, Cartenz Group has developed an ERP-like solution, SmartGovernment (SmartGov), which can manage the local taxes through a consolidated platform.
The system’s core module comprises the most common types of tax rules of each distinct governing body, including property transfer, hotel, restaurant, entertainment, parking, groundwater, and many others. Thus, government agencies can use the user-friendly, intuitive UI of SmartGov to overlook their regional taxation processes and optimize their revenue.
Going the extra mile in creating a better tax management system, Cartenz Group also integrates the SmartGov platform with the SISMIOP NG (Next Generation Tax Object Information Management System) functionalities. SISMIOP NG is a standard rural and urban land and building tax (PBB-P2) management system. Its integration with SmartGov enables government officials to update a locality’s property taxes as the property evaluation rules change over time. Wahyudi adds, “Through these efforts, we ensure that local governments are always streamlining taxation processes for its citizens— making their tasks simpler.”
The SmartGov platform’s robust functionalities have helped Cartenz Group script many success stories over the years. In one instance, Cartenz Group helped one of the local governments in Indonesia streamline their taxation workflows, which led them to win five service excellence awards since 2013. Cartenz Group, similarly, helped a government agency in Bali to optimize their revenue and increase it by 500 percent in just six years of implementing the SmartGov solution.
It is also important to note that Cartenz Group has recently unveiled a digitalized public administration system named Citigov to help the government entities virtualize their services amid the pandemic. This effort is particularly aimed at streamlining different documentation processes wherein government offices can allow citizens to submit their documents through a mobile application. Given the importance and urgency of such a solution in the present time, Cartenz Group is all set to implement the solution for a local government early next year.
As these achievements continue to drive Cartenz Group forward and make it a dominant player in the government technology space, the company is now poised to enhance its services. Fueled by a meritocratic culture, Cartenz Group is expanding its capabilities further and strengthening its partnerships with government agencies. Wahyudi says, “We are also looking to expand our foothold in the Southeast Asian region.” And as these ambitious strategies come to fruition in the coming months, Cartenz Group is perfectly positioned to become a trusted govtech partner and a key driver of digitalization in the APAC region.